Privacy Policy

Last updated:

Overview

This Privacy Policy explains how SportsIQ LLC ("SportsIQ", "we", "us") collects, uses, and shares information when you use our websites, products, and services.

Information We Collect

  • Account Information: name, email, and identifiers from Auth0.
  • Subscription and Billing: limited payment metadata from Stripe (handled by Stripe; we do not store full card numbers).
  • Usage Data: logs, device/browser info, IP address, and basic analytics.
  • Fantasy Integrations: platform identifiers and league/team IDs you provide (e.g., Sleeper username, ESPN S2/SWID for private leagues).
  • Chat Content: prompts and responses to provide the service and improve quality.

How We Use Information

  • Provide, maintain, and improve the services.
  • Authenticate users and secure accounts.
  • Process subscriptions and payments.
  • Analyze usage to improve performance and features.
  • Communicate service updates and respond to inquiries.
  • Comply with legal obligations and enforce our Terms.

Sharing of Information

We share information with service providers who assist us in operating the services (e.g., Auth0 for authentication, Stripe for payments). We may share information if required by law or to protect rights and safety. We do not sell personal information.

Cookies and Tracking

We use cookies and similar technologies for authentication, security, and basic analytics. You can control cookies through your browser settings. If you serve EU/UK users and use non-essential cookies, you may need a consent banner; contact us for guidance.

Data Retention

We retain information for as long as necessary to provide the services and for legitimate business purposes, including legal, accounting, or reporting requirements.

Security

We implement reasonable technical and organizational measures to protect your information. No method of transmission or storage is 100% secure.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict use of your personal information. California residents have rights under the CPRA, including to know, delete, and opt-out of certain processing. To exercise rights, contact us at hi@thesportsiq.com.

International Data Transfers

If you access the services from outside the United States, your information may be processed in the U.S. where data protection laws may differ from those in your jurisdiction.

Children

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice (e.g., by posting a notice on our site). Continued use of the services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact

Questions about this Privacy Policy? Contact us at hi@thesportsiq.com.